Terms and Conditions

Effective Date: 06/07/2026

Welcome to www.engisphere.com (the "Website"), managed by Engisphere. By using this Website, you agree to these Terms of Use (the "Terms"). These Terms govern your access to and use of the Website and any services we provide through it (the "Services"). Please read them carefully. If you do not agree with the Terms, do not use the Website or the Services.

Engisphere reserves the right to modify these Terms at any time. The latest version of the Terms will always be posted on this page, and the effective date of any changes will be noted. Continued use of the Website or Services after any such changes will constitute your consent to those changes. If any modification to the Terms is unacceptable to you, you must stop using the Website. References to "User" or "You" apply to any visitor of this Website.

If you subscribe to any service offered on the Website, you will be subject to additional terms and conditions (the "Service Terms") applicable to those services from the date of your registration.

Website and Services

We do not guarantee uninterrupted access to the Website or that the Services will always function correctly. Engisphere is not responsible for any interruption or unavailability of any features on the Website or Services. Engisphere may expand, restrict, or modify the Website and its features at any time to meet user needs or for technical or other reasons, without prior notice. We may also temporarily or permanently suspend parts of or all of the Website or Services at any time, without prior notice.

Some content or features of the Website or Services may require updates to your computer’s hardware or software to access them. Engisphere is not responsible for any failure to access the Website or Services, whether due to the software or internet connection used by the User or any other reason.

Minors

The Website is suitable for users aged 13 and above. By using the Website, you represent that you are at least 13 years of age. If you are under 18, you represent that you have obtained parental consent to use this Website and agree to these Terms.

Non-Professional Advice

The Website should not be used to obtain professional or practical advice. Any information provided on the Website should only be applied after consulting a professional in the relevant field.

Content Accuracy

We do not guarantee the accuracy, completeness, or quality of the information available on the Website or through the Services. It is provided on an "as-is" basis, with the principle of individual responsibility of the User. The information may be provided by third parties, and Engisphere cannot guarantee its accuracy. The opinions, advice, and expertise shared on the Website are not intended to cover or be suitable for everyone. Some advice may be legally permissible in one location and not in another.

Users are responsible for verifying the technical and legal validity of using the information and Services and determining how and to what extent they meet their purposes. We recommend that all users verify the validity of the information before using it for any personal, financial, legal, or business purpose. The opinions and considerations expressed in any article on this Website belong solely to the author of the article and do not reflect the views of Engisphere or its management.

We may change the content of the Website at any time, without prior notice or specific reasons, and Engisphere is not obliged to notify you about any corrections or changes to any content on the Website.

Use of AI in Text Editing

By using this Website, you acknowledge and agree that Engisphere utilizes artificial intelligence (AI) technology to assist in text editing and content creation. This AI technology helps enhance the quality and clarity of our content by automatically reviewing, suggesting, and sometimes making edits to improve grammar, style, and readability. While we strive to ensure the accuracy and reliability of the AI-generated edits, we cannot guarantee that all content will be error-free. We encourage users to critically evaluate the information provided on the Website and understand that all final published content is subject to human oversight and review. By continuing to use the Website, you accept these terms regarding the use of AI in our content management processes.

Use License for Website Content

We grant you a limited personal license to access, display, download, frame, and print parts of the Website's content for personal, non-commercial use only, without altering the content and retaining all features as displayed on the Website. You may not publish, copy, translate, merge, sell, rent, distribute, issue, or create derivative works from the content on any other website or as part of any training or reference materials. You may not frame or use structural techniques to enclose any content on the Website.

Digital Products: Scope and Definitions

In addition to the free content and online tools available on the Website, EngiSphere offers digital products for purchase ("Paid Products") and downloadable versions of its online tools available at no charge in exchange for an email address ("Free Downloadable Products"). Together, these are referred to as "Digital Products."

Digital Products are standalone, self-contained Single Page Applications delivered as downloadable HTML files. They run entirely in the user's web browser, require no installation, no internet connection, no account, and no activation. They contain no telemetry, analytics, tracking, or Digital Rights Management (DRM).

The terms in this section apply to all Digital Products. They supplement — and in the event of conflict take precedence over — the general Website terms above.

Paid Products: Purchase Terms

The Seller and Merchant of Record

All purchases of Paid Products are processed through Paddle.com (Paddle Payments Ltd / Paddle.com Market Ltd), which acts as the Merchant of Record. This means that the contractual sale — including payment processing, VAT/sales tax calculation, collection, invoicing, and remittance — is between the buyer and Paddle. Paddle's Checkout Buyer Terms (available at paddle.com/legal/checkout-buyer-terms) govern the purchase transaction. EngiSphere is the creator and provider of the product; Paddle is the legal seller.

What You Are Buying

When you purchase a Paid Product, you receive a permanent, downloadable HTML file and a personal license to use it (see the License Agreement at engisphere.com/product-license/). There is no subscription, no expiration, no activation, and no mechanism by which EngiSphere or Paddle can revoke access to a file you have already downloaded.

Price and Taxes

Prices are listed on each product's page in the stated currency. Paddle calculates and adds applicable VAT, GST, sales tax, or other consumption taxes at checkout based on your location. EngiSphere does not control tax calculation; this is managed entirely by Paddle.

Delivery

Upon successful payment, the product file is delivered immediately via Paddle's download fulfillment system. You will receive a download link on the confirmation page and by email. You are responsible for saving the downloaded file. We recommend keeping a backup copy, as the file itself is the product.

Right of Withdrawal (EU/EEA Consumers)

Under the EU Consumer Rights Directive (2011/83/EU), consumers ordinarily have a 14-day right of withdrawal for online purchases. However, per Article 16(m), this right does not apply to the supply of digital content not on a tangible medium once performance has begun, provided the consumer gave prior express consent to begin delivery and acknowledged the loss of the withdrawal right. Paddle's checkout process requests and records this consent. By completing your purchase and initiating the download through Paddle's checkout, you expressly consent to immediate delivery and acknowledge that you waive your right of withdrawal once the download begins.

If you have not yet downloaded the file, you may contact Paddle within 14 days to exercise your right of withdrawal in accordance with Paddle's refund policy. Since June 19, 2026, EU Directive 2023/2673 requires traders to provide an electronic withdrawal function. Because Paddle is the Merchant of Record and the legal seller, withdrawal requests are handled through Paddle's buyer support at paddle.net.

Refund Policy

Because our products are DRM-free files delivered instantly, we cannot verify whether a file has been used, copied, or retained after a refund. Our refund approach, operated in coordination with Paddle, is as follows:

If within 72 hours of purchase the product does not function as described on its product page — for example, it fails to open in a current version of Chrome, Firefox, Edge, or Safari, or a described feature is missing or non-functional — you may request a refund by contacting us. We will either resolve the issue or coordinate a refund through Paddle.

We do not offer refunds for change of mind, incompatibility with outdated or non-standard browsers, expectation of features not listed in the product description, or having already obtained equivalent functionality from the free version.

This policy does not affect your statutory rights under the consumer protection laws of your country of residence.

Updates and Support

Paid Products are sold as-is at the version available on the date of purchase. The product file is standalone, with no auto-update mechanism and no connection to our servers. We are under no obligation to provide future updates, patches, or compatibility fixes. If we choose to release a new version, whether existing buyers receive it and at what cost is at our sole discretion.

We provide reasonable good-faith support for questions about product functionality via email. This does not include engineering tutoring, custom development, or assistance with your specific projects or datasets.

Free Downloadable Products

How to Obtain a Free Download

Certain online tools available on the Website (such as the Stress-Strain Curve Generator) may also be offered as downloadable HTML files at no charge. To receive the download link, you provide your email address through our opt-in form. By doing so, you agree to our Privacy and Data Protection Policy.

Consent for Marketing Communications

Providing your email to receive a free download does NOT automatically subscribe you to marketing communications. If a marketing subscription option is presented, it will be a separate, clearly labeled, opt-in checkbox. The download link is not conditional on marketing consent. (Under GDPR Article 7(4), consent is not freely given if it is bundled with performance of a contract or delivery of a service as a non-negotiable condition.)

License for Free Products

Free Downloadable Products are provided under the same License Agreement as Paid Products (see engisphere.com/product-license/), with the following additional restrictions: they may not be uploaded, reposted, or redistributed on any website, file-sharing service, or distribution channel. To share the tool, share the link to its page on engisphere.com where others can obtain it directly.

No Support Obligation

Free Downloadable Products are provided without any support obligation.

Disclaimer

Free Downloadable Products are subject to the same Engineering Disclaimer as Paid Products (see engisphere.com/product-license/).

File Integrity Verification

For each Paid Product, we publish a SHA-256 cryptographic checksum on the product page. You can verify that any copy of the file you hold is the genuine, unmodified version by comparing its checksum against the published value. Any file producing a different checksum has been modified and is not covered by our license terms or support.

Verification commands:

  • Windows (PowerShell): Get-FileHash filename.html -Algorithm SHA256
  • macOS / Linux: sha256sum filename.html

Third-Party Content

Any testimonial, opinion, advice, product offer, service, information, or content provided by a third party on or through the Website ("Third-Party Content") belongs solely to the provider and does not belong to Engisphere, which does not guarantee the accuracy, completeness, honesty, or suitability of the Third-Party Content. Users are responsible for evaluating Third-Party Content, and Engisphere is not responsible for any damage or loss resulting from reliance on or use of Third-Party Content by the User.

User Content

To expand the Website, we allow you to post or share any content or material without limits, at your discretion ("User Content"). By posting or sharing User Content, you agree to:

  • Grant Engisphere a full, sublicensable license (including sublicensing rights in multiple tiers) to display, perform, copy, modify, convert, distribute, and create derivative works from User Content, linking your social media information (if available) in any media format and through any channel (whether currently known or developed later), and waive any moral rights in favor of Engisphere regarding this use of User Content.
  • Grant Engisphere a permanent, worldwide, royalty-free, non-exclusive license to allow your materials to be modified and displayed by Engisphere on its Website and to be accessed by users for the purposes and in accordance with the Terms presented on this page.
  • Agree to protect and indemnify Engisphere and its users from any claim or demand initiated by any third party arising from or related to your User Content.
  • Represent that you own or have the right to post User Content, that User Content is accurate, and that using User Content does not violate any laws and will not harm any person, including, without limitation, the intellectual property and privacy rights of others.

Engisphere has the right to use your name to associate it with User Content you post. Engisphere reserves the right to delete or modify any User Content for any reason, including, without limitation, if we deem it a violation of these Terms displayed on this page.

If you wish to share any User Content or interact with other users, you must be respectful and engage in logical and rational dialogue. It is worth reminding you that anything you publish on the Internet can be recorded and permanently available without confidentiality or privacy. We advise you not to post anything that you would not be comfortable with being public in the future.

Account Creation

Some services provided by Engisphere require you to create an account. When creating an account, you agree to:

  • Have full authority to create the account, and all information you provide is true, accurate, current, and honest.
  • Be responsible for maintaining the accuracy, security, and confidentiality of login information, such as your username and password.
  • Be responsible for all activities arising from the use of your login information.
  • Notify us immediately if your login information is compromised.
  • Understand that we are not responsible for any malfunction or losses resulting from the unauthorized use of your login information.
  • If you use a social network login feature, you agree to comply with the terms and conditions of use of the social network in question.

Links

The Website and Services may display links to other websites or resources to provide content suitable for the user. As Engisphere does not review or control these sites and resources, it cannot be responsible for or guarantee the use or validity of any content, product, service, or information on these sites or resources. The inclusion of a link does not imply any affiliation, endorsement, or connection with Engisphere, nor any affiliation or sponsorship with the linked sites or their owners or operators. You may leave our Website when you click on a link. The information provided on a third-party website may be subject to certain restrictions on its use or distribution, which differ from these Terms.

Prohibited Conduct

The following activities are strictly prohibited:

  • Posting advertisements, promotional materials, spam, chain letters, pyramid schemes, or any form of solicitation without authorization.
  • Posting any content for illegal or fraudulent purposes, including links to related content.
  • Posting personal information, whether yours or others'.
  • Posting materials containing viruses or destructive code.
  • Posting malicious content, including defamation, racism, or pornography.
  • Engaging in any behavior that is defamatory or violates the privacy rights of others or infringes on others' rights, including, without limitation, collecting and distributing information about internet users without their consent, except as permitted by applicable law.
  • Posting any illegal, harmful, threatening, abusive, harassing, violent, defamatory, obscene, offensive, hateful, or humiliating content based on gender, origin, rank, race, religion, sexual orientation, physical limitations, or other classifications, or any form of hatred.
  • Transmitting, altering, creating derivative works from, reverse engineering, or decompiling or attempting to discover the source code of the Website or Services.
  • Deleting or concealing copyright notices or any notice displayed to connect content by making it available through the Website or Services.
  • Disrupting or interfering with the functionality of the Website or Services, or the hosts and networks connected to the Website, or violating any requirements, procedures, laws, or regulations of networks directly or indirectly connected to the Website.
  • Altering the Website or Services in any way or using modified copies of the Website or Services, including, without limitation, for the purpose of gaining unauthorized access to the Website or Services.
  • Releasing, printing, storing, or distributing content retrieved from the Website or Services in any way without authorization of these Terms or for any commercial purpose without written permission from Engisphere.
  • Selling, assigning, sublicensing, or transferring any rights to the Services to third parties, or allowing third parties to use your login information for the Website or Services, or to act as a service bureau or provide access to the Services or copies of any part of the Services for others.

Termination

Engisphere may, at its sole discretion, terminate your access to the Website or Services, including for violating these Terms, with or without prior notice or for any other reason. Upon termination, all your access rights and licenses will cease immediately.

Website Security

You agree not to compromise or attempt to compromise the Website’s security by transmitting destructive codes such as viruses or malware or to gain unauthorized access to the Website or its related services. You agree not to use bots or other forms of automated technology to access the Website, monitor its traffic, or scrape content.

General Warranty and Disclaimer

Engisphere does not guarantee the accuracy, integrity, or quality of any content or other information on the Website or any products or services mentioned on the Website. Any reliance on such content is at your own risk. The Website and Services are provided "as-is" and "as available," without warranties of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, Engisphere and its affiliates, officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use or inability to use the Website or Services, even if Engisphere has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Engisphere and its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees and costs, arising from or related to your use of the Website or Services or any violation of these Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located within Massachusetts for any disputes arising from or related to these Terms or your use of the Website or Services.

For consumers resident in the European Union or European Economic Area, the mandatory consumer protection laws of your country of residence apply to the extent they provide greater protection. Nothing in these Terms limits your rights under those mandatory provisions. EU/EEA consumers may also bring proceedings in the courts of their country of residence. The European Commission's Online Dispute Resolution platform is available at https://ec.europa.eu/consumers/odr.

Entire Agreement

These Terms, together with any other legal notices and policies published by Engisphere on the Website, shall constitute the entire agreement between you and Engisphere concerning your use of the Website and Services.

Contact Information

For any questions about these Terms, please contact us at Contact Us page.

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