What Makes a City Feel Good? | Quantifying Urban Quality

How engineers and planners can measure “Urban Quality” using real human perception — to design more beautiful, comfortable, safe & lively cities.

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Published November 7, 2025 By EngiSphere Research Editors

In Brief

A recent research shows that we can quantify “Urban Quality” by combining public perception of beauty, comfort, safety and ambience with measurable urban features like greenery, shading, seating and pedestrian activity—helping cities design more human-centered spaces.

In Depth

What Makes a City Feel Good? Quantifying Urban Quality

Have you ever walked down a street and instantly felt… wow, I love this place!
Or maybe the opposite — a wide, empty road that just feels uncomfortable or unsafe

That experience — that feeling — is called Urban Quality

But here’s the big engineering question:

Can we measure these feelings with numbers?

A 2025 research study from University of Technology Sydney explored exactly that!
It’s called:

“Quantifying Quality: Numerical Representations of Subjective Perceptions of Urban Space”

The goal? ➜ Turn people’s emotional reactions into quantifiable engineering data.

Step 1 — What feelings define “Urban Quality”?

The researchers chose five qualities that shape how people experience the city:

TraitWhat it means
BeautyLooks good visually
ComfortEasy & pleasant to be in
SafetyFeels secure for pedestrians
AmbienceEnjoyable atmosphere, vibe
CharacterSense of uniqueness

These qualities came from academic literature, planners, and place-making strategies in Sydney.

Step 2 — Take photos from a pedestrian perspective

Instead of relying on Google Street View (which is vehicle-oriented), the team went out and photographed 174 real locations across 11 suburbs of Sydney:

  • Streets
  • Plazas
  • Shopping areas
  • Mixed-use neighborhoods

Every photo was geo-tagged
Captured at eye level
Representing different neighborhood types

Step 3 — Ask the public to judge the photos

236 participants rated each location based on the 5 traits:

Good
Neutral
Bad

Demographics such as age, gender & location were collected too.
Younger people tended to be more positive about city spaces.
Older people were more neutral or negative.

Step 4 — Let AI analyze the images

The team used:

  • PSPNet for semantic segmentation
  • R-CNN for object detection

This helped quantify elements like:

Trees & greenery
Roads
Buildings & glass façades
Pedestrians
Seating
Shading
Cars (lots of cars usually ↓↓↓)
Street furniture

The result?
Every image got numeric values for real-world design features.

Step 5 — Spatial analysis using GIS

More than 100 geographic & demographic variables were mapped:

  • Building density
  • Population indicators
  • Walkability & accessibility
  • Green space availability
  • Tree canopy cover

But here’s a twist
GIS data had weak correlation with people’s perception
Why? Spatial context ≠ What the photo shows!

Urban Quality = what you actually see + how it makes you feel

So… what makes a street feel GOOD?

Based on the highest-ranked images:

  • More trees
  • More shading (trees + canopies)
  • Active façades (storefronts, restaurants)
  • More people = lively = safe
  • More pedestrian space
  • Seating where people can linger
  • Balance of traditional + modern architecture
  • More textures & materials in pavements

And what makes a space feel BAD?

  • Car-dominated scenes
  • Too much sky view — empty, exposed feeling
  • Monotonous or blank façades
  • Lack of greenery
  • No places to sit or gather
  • Huge roads cutting through spaces

Here’s the mentality:

If a place is built for cars, humans will feel unwelcome.
If a place is built for people → humans thrive.

Key Insights for Each Quality
QualityBoosters in Urban SpaceWhat to Avoid
Beautygreenery, active façades, varied texturesblank walls, traffic clutter
Ambienceshade + people + mixed materialsopen empty areas
Comfortseating + shade + treesheat, noise, exposure
Safetygood lighting, walkable paths, other pedestriansisolation, car dominance

These become numeric targets for designers.
Example: “Comfort = ≥17% trees + seating + shade features”

Why this matters for future cities

Most cities plan using technical data only: roads, density, zoning, property values…

But people live in cities emotionally.

This framework connects: Human perception + urban design metrics

Perfect for:

  • Policymaking
  • Multi-objective optimization in design
  • Benchmarking neighborhood performance
  • Equitable upgrades to disadvantaged areas

Imagine automated tools that say:

Add 12% more tree cover to boost Comfort by 20%

That’s the future this research pushes toward.

What about limitations?

The study recognizes:

  • Static images can’t show sounds, weather or movement
  • Different cultures perceive Beauty differently
  • Older adults need more accessibility features
  • Hard to link a single photo to wider neighborhood context

So future versions may include:

  • Audio-visual data
  • VR pedestrian simulations
  • More diverse participants
  • Real-time sensors tracking comfort (heat/noise)
Future Prospects: Designing Better Cities with Feelings

This research is a major step toward:

  • People-first urban planning
  • Data-driven placemaking
  • AI-assisted design that reflects human emotion
  • Optimization tools to guide development decisions
  • More inclusive cities that reflect diverse needs

Soon, cities could measure how happy their streets make us — then redesign them to make us happier every day.

Final Takeaway

Great urban spaces are walkable, green, social and textured — and now, we can measure what makes them feel great!

Thanks to this research, Urban Quality is no longer a mystery — it’s a designable, optimizable engineering target.


In Terms

Urban Quality - How well a city space supports people’s comfort, safety, enjoyment, and overall experience.

Urban Space - Any area in a city used by people — like streets, parks, plazas, sidewalks.

Subjective Perception - A personal feeling or opinion — how someone emotionally interprets a place.

Quantification - Turning feelings or observations into numbers that can be measured and compared.

Image Segmentation - A computer vision technique that divides an image into parts (trees, buildings, people, etc.) so we can measure what’s in it. - More about this concept in the article "ONCOPILOT: Redefining Tumor Evaluation with AI".

GIS (Geographic Information System) - A mapping tool that analyzes data tied to locations — used to understand patterns in space. - More about this concept in the article "Smart Tech Meets Climate Challenges | How GIS, Remote Sensing, and AI Are Saving Our Farms".

Pedestrian Viewpoint - Images or observations taken from the height and perspective of a person walking — not from a car.

Public Survey - A method where real people give feedback or ratings to help collect subjective opinions. - More about this concept in the article "Bridging the Equity Gap in Urban Transportation".

AI Object Detection - A machine learning model that identifies and counts objects (like cars or trees) in images. - More about this concept in the article "Smarter Helmet Detection with GAML-YOLO | Enhancing Road Safety Using Advanced AI Vision".

Walkability - How easy, pleasant, and safe it is to walk in an area — a big factor of urban experience.

Active Façades - Building fronts with storefronts, cafés or windows that create life and interaction facing the street.

Correlation - A statistical relationship — if one thing increases or decreases when another does.

Pareto Ranking / Pareto Front - A method used to find the best options when there are multiple competing goals — like balancing beauty and safety at once. - More about this concept in the article "AUV Solar Optimization | The Next Wave in Marine Robotics".


Source

Makki, M.; Mathers, J.; Matthews, L.; Biloria, N.; Melsom, J.; Cheung, L.K.; Ricafort, K.; Raymond, B.; Hannam, M. Quantifying Quality: Numerical Representations of Subjective Perceptions of Urban Space. Urban Sci. 2025, 9, 460. https://doi.org/10.3390/urbansci9110460

From: University of Technology Sydney; SJB.

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